Terms of Service

Savage Strategy Co (ABN: 78 690 851 131)
www.savagestrategy.com.au

Last updated: May 2026

1. About These Terms

These Terms of Service (“Terms”) govern your use of the Savage Strategy Co website at www.savagestrategy.com.au (“the Website”) and your engagement with any services offered by Savage Strategy Co (“we”, “us”, or “our”).

By visiting our Website, submitting an enquiry, downloading any resource, or entering into a service engagement with us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

We reserve the right to update these Terms at any time. Changes take effect when published on the Website. Continued use of the Website or our services after any update constitutes your acceptance of the revised Terms.

2. About Savage Strategy Co

Savage Strategy Co is an Australian business advisory and coaching practice operated by Andrew and Sian Savage. We provide business strategy, profit improvement, systems development, and leadership coaching services to owner-led businesses.

Business Name: Savage Strategy Co
ABN: 78 690 851 131
Contact Email: andrew@savagestrategy.com.au

3. Website Use

3.1 Permitted Use

You may use our Website for lawful purposes only. You agree not to use the Website in any way that:

• Violates any applicable Australian or international law or regulation
• Transmits any unsolicited, unauthorised, or harmful content
• Attempts to gain unauthorised access to any part of the Website or its underlying systems
• Introduces malicious code, viruses, or other harmful software
• Interferes with the proper functioning of the Website or the servers that host it

3.2 Website Availability

We aim to keep the Website available at all times but cannot guarantee uninterrupted access. We may temporarily suspend or restrict access to the Website for maintenance, security, or other operational reasons without notice.

3.3 Accuracy of Website Content

We make reasonable efforts to ensure that information published on our Website is accurate and up to date. However, we do not warrant that all content is free from errors or omissions. Website content is provided for general information purposes only and does not constitute professional financial, legal, or accounting advice.

4. Services

4.1 Scope of Services

The services we offer include business advisory and strategy consulting, profit improvement and financial clarity programmes, business systems and process development, leadership and team performance coaching, and related tools and resources. Specific services and deliverables for any given engagement will be confirmed in a separate written agreement or engagement letter.

4.2 Engagement Agreements

These Terms apply broadly to all interactions with Savage Strategy Co. Where you engage us for a specific programme or service, a separate engagement letter or service agreement will set out the specific scope, duration, deliverables, and fees for that engagement. In the event of any inconsistency between these Terms and a specific engagement agreement, the engagement agreement will take precedence.

4.3 Not a Substitute for Professional Advice

Our advisory and coaching services are designed to assist business owners in improving their business performance. They are not a substitute for professional legal, financial, taxation, or accounting advice. We strongly encourage clients to engage appropriately qualified professionals in these areas alongside our work. Any financial information, projections, or recommendations we provide should be reviewed with your accountant or financial adviser before action is taken.

4.4 Results Disclaimer

Business outcomes depend on many variables, including the actions taken by the client, market conditions, and factors outside our control. Any results referenced in our marketing materials or website content represent outcomes achieved by specific clients in their specific circumstances. These results are not a guarantee of what any individual client will achieve. We commit to working diligently alongside you, but we cannot guarantee specific financial or business outcomes.

5. Fees and Payment

Fee Structure

Fees for our services will be confirmed in writing prior to the commencement of any engagement. We will not commence work until fees are agreed and any required deposit or initial payment has been received.

6. Cancellation and Refunds

6.1 Client Cancellation

If you wish to cancel an engagement, please notify us in writing as soon as possible. Cancellation terms will be set out in the relevant engagement letter.

6.2 Session Rescheduling

We understand that business priorities shift. Where you need to reschedule a booked session, please give us at least 48 hours notice where possible. Sessions cancelled with less than 24 hours notice may be charged at the full session rate at our discretion.

6.3 Our Right to Cancel

We reserve the right to cancel or suspend an engagement if, in our reasonable judgement, continuing the engagement would not be in the best interests of the client or would conflict with our professional obligations. In such cases, we will provide reasonable notice and refund any fees paid for services not yet delivered.

6.4 Australian Consumer Law

Nothing in these Terms limits or excludes any rights you may have under the Australian Consumer Law, including consumer guarantees that cannot be excluded by contract.

7. Intellectual Property

7.1 Our Intellectual Property

All content on our Website, including text, graphics, logos, frameworks, tools, guides, templates, and other materials, is the intellectual property of Savage Strategy Co unless otherwise stated. You may not reproduce, distribute, adapt, or use any of this content for commercial purposes without our prior written consent.

7.2 Client Materials

Any documents, data, financial information, or other materials you provide to us remain your property. By providing these materials, you grant us a limited licence to use them solely for the purpose of delivering the agreed services. We will not share, publish, or use your business information for any purpose other than delivering the services we have agreed to provide.

7.3 Frameworks and Methodologies

Where we use third-party frameworks or methodologies in our work (such as the Value Stick framework, StoryBrand, or Business Made Simple), those frameworks remain the intellectual property of their respective owners. Our application of these frameworks to your business does not transfer any rights in the underlying frameworks to you.

8. Confidentiality

We treat all client information, including business details, financial data, strategic discussions, and personal information shared during engagements, as strictly confidential. We will not disclose confidential information to any third party without your consent, except as required by law or as necessary to deliver the agreed services through trusted sub-contractors or professional advisers who are themselves bound by confidentiality obligations.

We ask our clients to treat information shared by us, including our methodologies, frameworks, and proprietary tools, with the same level of confidentiality. Specific confidentiality obligations for client engagements will be set out in the engagement letter.

9. Limitation of Liability

9.1 General Limitation

To the extent permitted by law, our total liability to you for any loss or damage arising from your use of our Website or the services we provide is limited to the total fees paid by you to us in the three months immediately preceding the event giving rise to the claim.

9.2 Exclusion of Indirect Loss

To the extent permitted by law, we are not liable for any indirect, consequential, special, or incidental loss or damage, including loss of profit, loss of revenue, loss of data, or damage to business reputation, arising from your use of our Website or services, even if we have been advised of the possibility of such loss.

9.3 Consumer Guarantees

Nothing in this section limits or excludes any rights you have under the Australian Consumer Law that cannot be excluded by agreement.

10. Digital Tools and Lead Generation Resources

10.1 Business Health Check Quiz

Our Business Health Check quiz is provided as a free, general-purpose diagnostic tool. Results are indicative only and are based on your self-reported answers. They are not a professional assessment or diagnosis of your business situation. We recommend booking a strategy conversation to discuss your results before taking any action based on quiz output.

10.2 Downloadable Resources

Resources available for download from our Website, including guides, checklists, and templates, are provided for general information and educational purposes only. We do not warrant that they are suitable for your specific business circumstances. Use of these resources is at your own discretion and risk.

10.3 Third-Party Booking Tools

Appointment bookings made through our scheduling tool are subject to the terms and conditions of that third-party provider. We are not responsible for technical issues arising from third-party tools, but will always work to find an alternative if a scheduling issue arises.

11. Governing Law

These Terms are governed by the laws of the State of Tasmania, Australia. Any disputes arising under or in connection with these Terms that cannot be resolved by mutual agreement will be subject to the jurisdiction of the courts of Tasmania.

12. Dispute Resolution

We are committed to resolving any concerns or disputes fairly and efficiently. If you have a complaint or dispute, please contact us directly in the first instance using the contact details in Section 13. We will acknowledge your concern within five business days and work with you in good faith to reach a resolution.

If a dispute cannot be resolved directly, both parties agree to attempt mediation before commencing any formal legal proceedings. Mediation costs will be shared equally unless otherwise agreed.

13. Contact

For any questions about these Terms, to make a complaint, or to discuss any matter relating to your engagement with Savage Strategy Co:

Savage Strategy Co
Website: www.savagestrategy.com.au
Email: andrew@savagestrategy.com.au
Location: Northern Tasmania, Australia